Privacy Policy

Last updated: December 31, 2025

Introduction

Kelly Work OS ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and service.

1. Information We Collect

Personal Information

We may collect the following personal information:

  • Name and email address
  • Phone number
  • Company name and address
  • Payment information (processed securely via Stripe/M-Pesa)
  • Account username and password (encrypted)

Business Data

When you use Kelly Work OS, you provide:

  • Invoice and sales data
  • Inventory and product information
  • Customer and client details
  • Financial records and transactions
  • Employee and team information
  • Project and task management data

Automatic Information

We automatically collect:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent
  • Referral source and clickstream data
  • Cookies and tracking technologies

2. How We Use Your Information

  • To provide and improve Kelly Work OS service
  • To process transactions and send confirmation emails
  • To send marketing communications (with your consent)
  • To respond to inquiries and provide customer support
  • To generate aggregate analytics and insights
  • To detect and prevent fraud and abuse
  • To comply with legal obligations

3. Data Security

We implement comprehensive security measures to protect your information:

  • 256-bit SSL/TLS encryption for data in transit
  • AES-256 encryption for data at rest
  • Secure password hashing with bcrypt
  • Daily automated backups in multiple geographic locations
  • Regular security audits and penetration testing
  • Access controls and role-based permissions
  • GDPR and data protection compliance

4. Data Retention

  • Business data is retained as long as your account is active
  • You may request data deletion at any time
  • Upon account termination, we retain data for 30 days before deletion
  • Backups may persist for up to 90 days
  • Legal obligations may require us to retain data longer

5. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share information:

  • With service providers (payment processors, cloud hosts) under strict agreements
  • With your team members as permitted by your account settings
  • When required by law or legal process
  • To prevent fraud, abuse, or security issues
  • With your explicit consent

6. Your Privacy Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Restrict processing of your data
  • Lodge a complaint with data protection authorities

7. Cookies

We use cookies to enhance your experience. Cookies help us:

  • Remember your login preferences
  • Understand site usage patterns
  • Provide personalized content
  • Prevent fraud and security issues

You can control cookie settings in your browser. Disabling cookies may affect service functionality.

8. Third-Party Links

Kelly Work OS may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Kelly Work OS is not intended for children under 13 years old. We do not knowingly collect information from children. If we become aware of such collection, we will take steps to delete such information immediately.

10. GDPR & Data Protection

We comply with the General Data Protection Regulation (GDPR) and Kenya's Data Protection Act:

  • We have a legal basis for all data processing
  • We conduct data protection impact assessments
  • We have Data Processing Agreements with vendors
  • We appoint a Data Protection Officer
  • We report data breaches within 72 hours

11. Policy Updates

We may update this Privacy Policy periodically. Material changes will be communicated via email or through the service. Your continued use implies acceptance of updated policies.

12. Contact Us

For privacy concerns or to exercise your rights, contact us at:

  • Email: kellyworkos00@gmail.com
  • Phone: +254 798 293 831
  • Data Protection Officer: privacy@kellyworkos.com
  • Address: Nairobi, Kenya